Graphic design
Ongoing since 2018
Testing Canva’s Design Platform
Client: Canva
Canva offers free access with paid plans like Pro and Enterprise for added features. Testriq Lab ensured smooth implementation and bug-free releases across major UI updates and platforms.
Significant
Bug Reduction
Optimized
Performance Boost
Enhanced
ROI
Graphic design Success Story
Project Overview
Understanding the client, scope, and objectives that shaped our comprehensive testing strategy.
Client Background
Canva is a graphic design platform that allows users to create social media graphics, presentations, posters, documents and other visual content. Users can choose from many professional designed templates, and edit the designs and upload their own photos through a drag and drop interface. The platform is free to use but offers paid subscriptions like Canva Pro and Canva for Enterprise for additional functionality.
Project Scope
Complete testing overhaul covering desktop browsers, mobile browsers and native apps for Android and Apple devices. We helped Canva in testing across all platforms/browsers on supported old and new versions of OS/Browsers covering 100s of test cases every day to support daily release on mentioned platforms.
Team Size
Dedicated QA team with expertise in cross-platform testing
Timeline
Ongoing since 2018, supporting daily releases across multiple platforms
Project at a Glance
Key metrics and achievements from this engagement
Significant
Bug Reduction
Optimized
Performance Improvement
Enhanced
Return on Investment
Ongoing since 2018
Project Duration
The Challenge
UI Overhaul and Multi-Platform QA for Canva
Since 2018, Canva underwent major UI changes and feature additions. We ensured defect-free releases and maintained complete QA documentation across platforms.
Key Issues Identified
Complete UI overhaul since 2018 with introduction of many new features
Supporting daily releases across desktop browsers, mobile browsers and native apps
Testing across 100s of test cases daily for multiple platforms
Ensuring drag-and-drop interface functionality across all platforms
Cross-platform compatibility issues (PC, Mobile, iPad, Tablet)
Maintaining comprehensive QA documentation for references
Business Impact
Failure to ensure quality would lead to poor user experience across millions of users, negative brand perception, and potential loss of market position as a leading graphic design platform.
Critical Impact Areas
Revenue LossHigh Risk
Customer ExperienceSeverely Impacted
System ReliabilityCompromised
Market PositionAt Risk
The Challenge Summary
The client faced critical system reliability issues that threatened their market position and customer trust. Our comprehensive testing approach was essential to identify, prioritize, and resolve these challenges while ensuring minimal business disruption.
The Solution
Multi-Platform QA for Seamless Canva Experience
We ensured smooth UI updates and feature rollouts with a complete testing strategy across all devices and platforms.
Our Strategic Approach
1
Understanding requirement through requirement documents and client communication
2
Drafting requirement documents, mind maps, etc for references
3
Creating test cases based on requirement
4
Creating different test sets for Sanity, Regression etc
5
Executing test runs after release
6
Posting issues for found bugs
7
Maintaining test data, records
8
Help development team to reproduce issues, if required
9
Create status reports of test runs and share with team
10
Perform fixed defect verification
Methodology
Agile testing methodology with continuous testing to support daily releases and rapid feature integration across multiple platforms and browsers.
Process Highlights
Agile testing methodology
Continuous integration
Automated testing pipelines
Real-time monitoring
Key Strategies
Comprehensive testing across desktop browsers, mobile browsers and native apps for Android and Apple devices
Daily execution of 100s of test cases covering all supported platforms
Focus on functional testing, GUI testing, usability testing, accessibility testing, and performance testing
Extensive drag-and-drop interface testing across all platforms
Cross-platform compatibility testing (PC, Mobile, iPad, Tablet)
Close collaboration with development team for defect reproduction and verification
Solution Impact
Our comprehensive testing solution addressed all critical issues while establishing a foundation for long-term quality assurance and system reliability.
Significant
Bug Reduction Achieved
Optimized
Performance Improvement
Enhanced
Return on Investment
The Results
Measurable Success & Impact
Our comprehensive testing approach delivered exceptional results that exceeded client expectations and established new benchmarks for system performance and reliability.
Bug Reduction
Significant reduction in production bugs and system failures
Performance Boost
Dramatic improvement in system performance and response times
ROI Achievement
Exceptional return on investment through improved efficiency
Additional Success Metrics
Releases
Consistent, defect-free daily deployments
Stability
High performance across web, Android, and iOS
UX
Seamless and intuitive user experience
Features
Smooth and timely integration of new features
Coverage
100% platform and device testing coverage
Results Summary
The comprehensive testing strategy not only resolved immediate challenges but also established a robust foundation for future growth and scalability. The client now enjoys improved system reliability, enhanced user experience, and significant cost savings.
100%
Client Satisfaction
24/7
System Reliability
Zero
Critical Issues
Ongoing
Partnership
Client Testimonial
What Our Client Says
Hear directly from our client about their experience working with our team and the impact of our testing solutions.
"I highly recommend Testriq for their outstanding QA testing services provided to Canva over the past few years."
Loren De Camas
QA Lead at Canva, Canva
Exceptional Quality
Consistently delivering high-quality testing solutions that exceed expectations
Trusted Partnership
Building long-term relationships based on trust, reliability, and mutual success
Client Satisfaction
Earning strong client satisfaction through dedicated service and expert solutions
Technologies Used
Our Technology Stack
We leveraged industry-leading tools and technologies to deliver comprehensive testing solutions that meet the highest standards of quality and performance.
Manual Testing
other Tool
Automation Testing
other Tool
Cross-Browser Testing
other Tool
Mobile App Testing
other Tool
Performance Testing
other Tool
Usability Testing
other Tool
Accessibility Testing
other Tool
GUI Testing
other Tool
Functional Testing
other Tool
Technology Categories
Test Automation
Automated testing frameworks for efficient and reliable test execution
Performance Testing
Load and performance testing tools to ensure system scalability
API Testing
Comprehensive API testing and validation tools for microservices
Security Testing
Advanced security testing tools for vulnerability assessment
Technology Impact
Our carefully selected technology stack enabled us to deliver comprehensive testing coverage, reduce manual effort, and achieve exceptional results in record time.
80%
Automation Coverage
50%
Time Reduction
99%
Accuracy Rate
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